Content

Welcome.

I design mobile product experiences that balance user needs with business outcomes. With 10 years in product design, including 5 years embedded in a high-scale e-commerce app where the mobile app drives 40% of digital revenue for a $5B+ retailer, I've worked across the full customer journey: navigation, discovery, cart, checkout, loyalty, and account systems, on iOS and Android, from research through dev handoff. I've designed features with a focus on driving e-commerce performance, including conversion rate, average order value, and customer retention. I championed accessibility audits and WCAG 2.X compliance across a mobile app ecosystem, ensuring a more inclusive experience for millions of customers. Along the way, I've used behavioral data analysis and user research to shape A/B testing strategy, advising on direction, informing design decisions, and identifying new opportunities to test and learn, contributing to an estimated $20.35 million in annual revenue lift in 2025.

Where systems thinking and craft connect.

About Me

About Me

Courtney Eisenhuth

10 years designing and strategizing digital product experiences. Most recently at American Eagle Outfitters, where I focused on loyalty, navigation, product paths, and checkout flows that served millions of native app customers. Currently looking for senior product design and strategy roles.

Product Strategist

American Eagle Outfitters

2023 - 2026

Product Designer

American Eagle Outfitters

2020 - 2023

Product Design Consultant

SDLC Partners LLC

2018 - 2020

Product Designer

Learning Sciences International

2016 - 2018

Product Strategist

American Eagle Outfitters

2023 - 2026

Product Designer

American Eagle Outfitters

2020 - 2023

Product Design Consultant

SDLC Partners LLC

2018 - 2020

Product Designer

Learning Sciences International

2016 - 2018

What People Say

Testimonials from some of my former team members and cross-functional partners.

What People Say

Testimonials from some of my former team members and cross-functional partners.

  • When I decided to bring Courtney onto our team, she didn't flinch at moving into a new domain (apps). She quickly became an expert in the area as well as accessibility. She takes challenge in stride and shows up as a professional, willing to rise to the needs of the team. When I asked her to learn more quantitative customer insight tools, she also rose to that challenge. I was always impressed with Courtney's drive and willingness to grow her craft and felt vindicated that potential I saw in her grew into a strong UX professional. She would be a high on my list of people to work with again if the opportunity arose.

    Matt Marriotti

    Director of UX Strategy, AEO

  • Courtney was a standout report of mine at American Eagle. Throughout her time on the App team, she proved to be a proactive and reliable partner, excelling in her work with experience design, research and data insights gathering to optimize the digital customer journey. Beyond her technical skills, Courtney’s greatest asset is her growth mindset. She actively seeks out feedback and applies it immediately, showing a dedication to her craft that is rare to find. She doesn't just deliver UX experiences; she provides context and strategy that help move the needle.

    Dan Gorchynsky

    Product Manager, AEO

  • Courtney is an exceptional Designer with a deep understanding of mobile ecosystems. At American Eagle, she was our go-to for data-driven design solutions and user-centric advocacy. Her ability to provide actionable UX insights based on real-world data made a tangible difference in our app’s performance. I cannot recommend her highly enough for her next role!

    Isabel QZ Chen

    Product Design Manager, AEO

  • When I decided to bring Courtney onto our team, she didn't flinch at moving into a new domain (apps). She quickly became an expert in the area as well as accessibility. She takes challenge in stride and shows up as a professional, willing to rise to the needs of the team. When I asked her to learn more quantitative customer insight tools, she also rose to that challenge. I was always impressed with Courtney's drive and willingness to grow her craft and felt vindicated that potential I saw in her grew into a strong UX professional. She would be a high on my list of people to work with again if the opportunity arose.

    Matt Marriotti

    Director of UX Strategy, AEO

  • Courtney was a standout report of mine at American Eagle. Throughout her time on the App team, she proved to be a proactive and reliable partner, excelling in her work with experience design, research and data insights gathering to optimize the digital customer journey. Beyond her technical skills, Courtney’s greatest asset is her growth mindset. She actively seeks out feedback and applies it immediately, showing a dedication to her craft that is rare to find. She doesn't just deliver UX experiences; she provides context and strategy that help move the needle.

    Dan Gorchynsky

    Product Manager, AEO

  • Courtney is an exceptional Designer with a deep understanding of mobile ecosystems. At American Eagle, she was our go-to for data-driven design solutions and user-centric advocacy. Her ability to provide actionable UX insights based on real-world data made a tangible difference in our app’s performance. I cannot recommend her highly enough for her next role!

    Isabel QZ Chen

    Product Design Manager, AEO

  • When I decided to bring Courtney onto our team, she didn't flinch at moving into a new domain (apps). She quickly became an expert in the area as well as accessibility. She takes challenge in stride and shows up as a professional, willing to rise to the needs of the team. When I asked her to learn more quantitative customer insight tools, she also rose to that challenge. I was always impressed with Courtney's drive and willingness to grow her craft and felt vindicated that potential I saw in her grew into a strong UX professional. She would be a high on my list of people to work with again if the opportunity arose.

    Matt Marriotti

    Director of UX Strategy, AEO

  • Courtney was a standout report of mine at American Eagle. Throughout her time on the App team, she proved to be a proactive and reliable partner, excelling in her work with experience design, research and data insights gathering to optimize the digital customer journey. Beyond her technical skills, Courtney’s greatest asset is her growth mindset. She actively seeks out feedback and applies it immediately, showing a dedication to her craft that is rare to find. She doesn't just deliver UX experiences; she provides context and strategy that help move the needle.

    Dan Gorchynsky

    Product Manager, AEO

  • Courtney is an exceptional Designer with a deep understanding of mobile ecosystems. At American Eagle, she was our go-to for data-driven design solutions and user-centric advocacy. Her ability to provide actionable UX insights based on real-world data made a tangible difference in our app’s performance. I cannot recommend her highly enough for her next role!

    Isabel QZ Chen

    Product Design Manager, AEO